When you place you’re order with us, you’ll receive a unique ‘Transaction ID’ number from Paypal. This unique Transaction ID is typically 17 digits long and a mixture of numbers and letters (it usually ends in a letter). Your Transaction ID will be emailed to you.

We do our very best to get items sent out to you the next morning. If we can’t get items sent out this quickly we will email you to giving you an idea of how soon you can expect your order.

If you want to enquire about the status of your order at any time, please email us by clicking here - please enter your unique Transaction ID in the subject line.

We aim to respond with 24 hours in order to resolve any outstanding order enquiries.